"A good eye Opener , it helped me see things in a new Perspective.
" Ms. Lalitha Swamy Vice President - Customer Relations & Operations,
Franklin Templeton Investments

"I found the programme quite exhaustive in its handling of Customer Service & very interesting".
Ms. Shalini Mohan Rao,
Executive - Customer Service,
Franklin Templeton Investments

"Harish delivers the most powerful Executive Education for the service industry.
A must for those who want delighted customers".
Mr. Rakesh Dewan,
Managing Director,
Polar Inter- Continental.

"The interactive session brought out the practical problems and queries, which the audience had. Your line on how we could retain the Customer on a long-term basis with effective Customer Care was very informative".
Ms. Padmaja Amarnath,
General Manager,
DBS Corporate Club