Servqual Plus focuses on adding long-term relationship value to a product or service and offers customer-specific, tailor-made solutions for any business, in areas of customer interaction, operations, delivery channels and grievance review systems. It is a unified solutions company based on content management architecture.

OUR KEY AREAS OF SERVICE INCLUDE
» Business & Product Strategy Development
» New Product Launch
» Creation of Marketing Plan
» Raising Service Delivery Standards
» Operational & Mystery Audits
» Lobbying and Public Relations
» Recruitment and CEO Search
» Training & Development
» Corporate Restructuring

"MANAGEMENT IS THE ART OF GETTING THREE MEN TO DO THREE MEN' S WORK"

At SQ Plus, our creativity works to one goal - helping you retain your customer by managing your product or service better. Whatever the medium, a SQ management solution defines and expresses your core messages.

What makes us unique is simple:

• A commitment to deliver unparalleled creative and technical solutions to our customers in a business environment.
• A drive to develop and retain a team of professionals willing to constantly test the limits of technology, creativity and uphold the values of the company.
• Our approach to each project where the focus is on our clients' individual and unique needs.
• Our process will focus on logical analysis based on current and future business environment more than on Precedents.
• SQ Plus believes that a keen understanding of human behaviour will facilitate management to secure unusual results.
• SQ Plus provides training services to help speed customers' deployments.
• From your most simple request for knowledge to complete organizational change, SQ plus is architectured to help you achieve organizational excellence.
• The design organization, conduct and management of tailored management workshops is a special SQ skill which we have applied in a wide range of situations. However, it is often employed where an interactive exchange of views is desirable for studies and management programmes.